Privacy Policy
At Veteran Plumbing, the privacy of our visitors is of extreme importance to us. This privacy policy explains our personal data collection practices, the types of personal information we collect, the methods we use, how we use and safeguard your data, and your rights regarding your personal information. It also describes our SMS service and how it is used.
1. Information We Collect
Personal Information:
We may collect personal data that you voluntarily provide to us. This includes, but is not limited to:
- Name
- Email address
- Phone number(s)
- Mailing address
- Other information you choose to provide (such as through our contact forms, subscription forms, or SMS sign-up)
Automatically Collected Information:
When you visit our website, we automatically collect certain information through log files and cookies. This includes:
- Internet Protocol (IP) addresses
- Browser type
- Internet Service Provider (ISP)
- Date/time stamp
- Referring/exit pages
- Number of clicks and pages accessed
- Demographic information (where available)
2. How We Collect Personal Data
We use several methods to collect personal data, including:
- Forms: When you contact us, subscribe to our newsletter, or sign up for SMS updates, we collect the information you enter in our online forms.
- Cookies and Web Beacons: We use cookies to enhance your experience on our website by storing your preferences and tracking your usage.
- Log Files: As described below, our server automatically records certain information when you visit our site.
3. How We Use Your Personal Data
We use the personal data we collect for several purposes, including:
- Communication: To respond to inquiries, send email newsletters, and provide customer support.
- SMS Service: If you opt in, we will send you text messages to provide updates, promotions, or service notifications. The type and timing of SMS messages will be clearly described when you sign up for this service.
- Website Improvement: To analyze trends, administer the site, track user movement, and gather demographic information, which helps us improve our website and services.
- Marketing and Promotions: To send you information about our services, promotions, and other relevant updates (subject to your consent).
4. Data Storage and Security
We are committed to safeguarding your personal information. We store and maintain your data using industry-standard security measures, which include:
- Encryption: Data is encrypted during transmission using secure protocols (such as HTTPS) and while stored on our servers.
- Access Controls: Access to personal data is restricted to authorized personnel only.
- Regular Security Assessments: We review our security policies and update them as needed to protect your information from unauthorized access, disclosure, or misuse.
5. Sharing Personal Data with Third Parties
We may share your personal information with third parties only under the following circumstances:
- Service Providers: We work with trusted service providers (such as email and SMS service platforms, hosting providers, and analytics companies) who assist us in operating our website and servicing your requests. These providers are obligated to protect your information and use it only for the purposes for which we disclose it.
- Advertising Networks: Third-party ad servers or ad networks (e.g., Google’s DoubleClick DART cookie) may use cookies, JavaScript, or web beacons to deliver targeted advertising based on your visits to Veteran Plumbing and other websites. These practices are governed by the respective third-party privacy policies, and we have no control over their activities.
- Legal Requirements: We may disclose your personal data if required to do so by law, regulation, or in response to a legal request.
6. Your Rights to Access, Correct, or Remove Your Personal Information
You have the right to access, correct, update, or remove the personal information we hold about you. To do so, please contact us. We will respond to your request within a reasonable timeframe and may require additional information to verify your identity before making any changes.
7. SMS Service Description
If you choose to sign up for our SMS service, you will receive text messages from Veteran Plumbing. Here is what you need to know about our SMS service:
- Purpose: The SMS messages are intended to provide service updates, promotions, and important notifications related to our offerings.
- Frequency: The frequency of messages will be clearly communicated at the time of sign-up. You may receive periodic messages, and the specific timing (such as appointment reminders or promotional offers) will be detailed in the SMS service sign-up information.
- Opt-In Requirement: By providing your phone number and opting in, you consent to receive SMS messages from us. No mobile opt-in data will be shared with third parties.
- Opt-Out: You may opt-out of the SMS service at any time by following the instructions included in the SMS messages or by contacting us directly.
8. Log Files
Like many other websites, Veteran Plumbing makes use of log files. The information recorded in these files includes your IP address, browser type, ISP, date/time stamp, referring/exit pages, and the number of clicks. This information is used to analyze trends, administer the site, track user movement, and gather demographic data. IP addresses and other such information are not linked to any information that is personally identifiable.
9. Cookies and Web Beacons
Veteran Plumbing uses cookies to store information about visitors’ preferences, record user-specific information on which pages the user accesses, and customize webpage content based on the visitors’ browser type or other information that the visitor sends via their browser. If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management can be found at your browser's respective website.
10. DoubleClick DART Cookie
Google, as a third-party vendor, uses cookies to serve ads on Veteran Plumbing. Google’s use of the DART cookie enables it to serve ads to users based on their visit to Veteran Plumbing and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at https://www.google.com/policies/privacy/. Please note that Veteran Plumbing has no control over these cookies used by third-party advertisers.
11. Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:
Veteran Plumbing
400 Lychee Road, Nokomis, FL 34275
Email: [email protected]
Phone: 941-539-8914